Privacy Policy
Lewis Heating And Plumbing Limited | Last updated: May 2026
Who We Are
Lewis Heating And Plumbing Limited is a Gas Safe registered boiler installation company based in Hindley Green, Wigan. We are registered as an Introducer Appointed Representative of TradeHelp Ltd (FRN 1055713) for the purpose of credit broking introductions only.
Contact: info@lewisheatingplumbing.co.uk | 01942 800158
What Information We Collect
When you contact us or submit a quote request, we may collect the following personal information:
- Your name
- Your phone number
- Your email address
- Your address and postcode
- Details about your property and current boiler
How We Use Your Information
We use the information you provide to:
- Respond to your quote request and contact you about our services
- Book and carry out boiler installations and servicing
- Introduce you to TradeHelp Ltd for finance options (only where you have requested this)
- Send you information about your installation or service appointment
- Request a review of your experience after installation (with your consent)
Finance and Data Sharing
If you request a finance option, your data will be passed to TradeHelp Ltd to facilitate a credit application via Novuna Personal Finance. TradeHelp Ltd will hold and process your data in accordance with their own privacy policy, available at www.tradehelp.co.uk. We will never share your data with third parties for marketing purposes without your explicit consent.
How Long We Keep Your Data
We retain customer data for as long as is necessary to fulfil the purpose for which it was collected and to comply with legal obligations. Typically this is no longer than 6 years following completion of work, in line with standard business record keeping requirements.
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Object to processing of your data
- Withdraw consent at any time
To exercise any of these rights, please contact us at info@lewisheatingplumbing.co.uk
Cookies
Our website uses Google Analytics and Google Ads tracking to help us understand how visitors use our site and to measure the effectiveness of our advertising. This involves the use of cookies. You can opt out of Google Analytics tracking at any time via your browser settings or by visiting tools.google.com/dlpage/gaoptout.
Contact and Complaints
If you have any concerns about how we handle your data, please contact us in the first instance at info@lewisheatingplumbing.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.